Shipping policy

AUSTRALIA

Same day dispatch on all orders received before 1pm AEST MON-FRI. Once orders leave Black Wolf Nutrition, they will be sent through Australia Post for domestic & International orders. All orders will receive a tracking number through Australia Post upon dispatch.

 

APPROXIMATE DELIVERY TIMES & PRICES ( AUSTRALIA )

Free Standard Shipping Australia Wide on orders over $199

$12 flat rate up to $199. 

  • ​New South Wales, Victoria, Queensland
    Estimated 2-5 Business days
  • ​Tasmania, South Australia
    Estimated 3-5 Business days
  • ​Northern Territory, Western Australia
    Estimated 5-7 Business days

​Tracking

If you have not received your order within 7 business days please contact us and we will strive to track it down and have it in your hands ASAP. To make the process run as smooth as possible please ensure your delivery address and email entered is correct before completing your order, as we do not offer postage refunds on incorrect address entered.


    NZ ( NEW ZEALAND ) DELIVERY TIMES AND PRICES*

    Estimated 5-10 Business days 
    All rates in AUD

    All Orders $ 20.00 

    ​

     

    INTERNATIONAL REFUNDS & SHIPPING

    1. International orders can not be shipped via express or next day delivery .

    2. All taxes, duties and customs fees will be sole responsibility of the customer.

    3. Customs authorities require that we MUST notify them of the retail value of your order directly on the package 

    4. In some circumstances customs agents may delay the delivery of the packages at their discretion.

    5. Please contact your local customs authority prior to purchasing our products for more information on duties and customs charges. 

    6. We strive to have your products delivered in a timely fashion. We estimate that you will hopefully receive your order within 10-15 business days from the ship date. ( if products have not been held by your local customs authorities )

    Currency & Exchange Rates

    All orders made through blackwolfnutrition.com will be in Australian dollars AUD. The final amount does NOT include any local taxes, duties, levies or tariffs . For exchange rate please contact your preferred financial institution. Credit card processors MAY charge you a conversion fee.